Website Terms & Conditions

1. Website use

You may use this website for personal and non-commercial purposes, and to learn about our products, services, offers and events. You must comply with all applicable laws and not misuse the website.

2. Information & accuracy

We aim to keep the website current and accurate, however information may change without notice. Content is provided for general information only and may not reflect the latest product specifications, pricing, availability, lead times, inclusions or promotions.

If you are relying on any information (including performance, specifications, compatibility, fitment, features, images, colours or descriptions), please confirm the details with Costa Marine before purchase.

3. Pricing, offers & availability

Unless stated otherwise, prices on this website are in AUD and include GST. We may update prices, promotions, bundles, and availability at any time.

• Displayed stock status is indicative only and may change.
• If there is a pricing or listing error (including typographical mistakes), we may cancel the order and refund any payment.
• Some items may be offered as special order / out of stock. Any lead time (for example, 2–3 weeks) is an estimate and may change due to suppliers or freight.

4. Online orders & payment

This website offers online purchases for retail products only. Boats, servicing, and other in-store items are handled separately and are not sold through this online checkout.

When you place an order, you are making an offer to purchase. We may accept or reject any order (including where a product is unavailable, there is a pricing error, or fraud is suspected). A contract is formed when we confirm the order or dispatch the goods.

• Payment method: Card payments only (via our checkout provider).
• You are responsible for providing accurate contact and delivery/pickup details.
• We may contact you if we need to confirm details, substitutions, or availability.

5. Shipping & pickup

We ship Australia-wide only. We also offer pickup where available at checkout.

• Dispatch (in-stock items): typically within 1–3 business days.
• Carriers: Border Express and Australia Post (carrier may vary by location, size, and weight).
• Delivery timeframes: are estimates provided by carriers and can vary due to peak periods, weather, or delays outside our control.
• Please ensure someone is available to receive the delivery if required by the carrier.

6. Returns, refunds & Australian Consumer Law

Change-of-mind returns: We do not offer returns or refunds for change of mind.

Faulty or incorrect items: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• If you believe an item is faulty, damaged in transit, or incorrect, contact us as soon as possible with your order details and photos where relevant.
• Special orders: If you request cancellation of a special order after it has been placed with suppliers, a restocking fee may apply.
• Warranties: Many products are covered by manufacturer warranties. We can assist you with the manufacturer warranty process where applicable.

7. Intellectual property

Unless otherwise stated, all content on this website (including text, images, video, logos, and design) is owned by or licensed to Costa Marine and is protected by intellectual property laws.

You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from this website without prior written consent, except where permitted by law.

8. Acceptable use

You agree not to:

• Use the website in a way that is unlawful, harmful, or fraudulent.
• Attempt to gain unauthorised access to any part of the website or its systems.
• Interfere with security features or attempt to disrupt service (including via malware or automated scraping).
• Use the website to transmit spam, offensive content, or content that infringes rights of others.

9. Disclaimers & limitation of liability

To the maximum extent permitted by law, Costa Marine makes no warranties or representations about the completeness, reliability, or availability of this website or its content. Your use of the website is at your own risk.

To the maximum extent permitted by law, Costa Marine will not be liable for any loss or damage (direct or indirect) arising from your use of, or reliance on, this website, including (without limitation) loss of profit, loss of business, loss of data, or consequential loss.

10. Privacy

If you submit an enquiry or otherwise provide personal information, we will handle it in accordance with applicable privacy laws. We may use your information to respond to your enquiry and provide relevant service information. If you want a dedicated Privacy Policy page added, tell me and I’ll format it to match this site.

11. Changes to these terms

We may update these Terms & Conditions at any time by publishing the updated version on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

12. Governing law

These Terms are governed by the laws of Australia and the State of South Australia. You submit to the non-exclusive jurisdiction of the courts of that state/territory.

13. Contact